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The MSC Home Terminal in Antwerp, Belgium, is the most important European hub for the Mediterranean Shipping Company (MSC), the world’s second largest shipping company. MSC Home Terminal has a total surface area of 1.6 million m2 and a quay length extending to almost 3 km.
The terminal is a 50/50 joint venture between MSC and PSA (Port of Singapore Authorities) and has three dedicated areas for reefer containers with a total slot capacity of 1,728. With 300 million of the world’s richest consumers living within 700 km of the docks of Antwerp it is important that MSC Home’s work routines ensure an efficient passage of goods through the terminal; especially when MSC transports 4.1 million TEU through the MSC Home terminal every year.
“The reefer cargo is often valuable and demands constant supervision, as a small change in the conditions
of the reefer can spoil the goods. To make sure the goods are well-preserved, we have implemented REFCON
to automatically monitor the more than 1,700 reefers in our terminal. This gives us certainty for the conditions
in the stored reefers and saves us money, as we do not need personnel to manually check every reefer.”
Jan Meynen, Terminal Manager at MSC Home Terminal
Making reefer monitoring efficient
When MSC decided to install the Remote Monitoring Modems (RMM) from Johnson Controls in their reefer containers, it made good sense for MSC Home Terminal to implement the Remote Monitoring System, REFCON, in order to support MSC’s business and get full advantage of the benefits gained from automatic and reliable real-time monitoring data from each reefer.
Duplex advantages
MSC Home Terminal’s investment in REFCON is a sound decision in relation to their customer’s need for certainty and documentation of the reefer handling, but also in relation to MSC Home Terminal’s own business does REFCON offers advantages and cost savings as the monitoring system saves resources and increases cargo safety.
Flexible system
The REFCON system is compatible with MSC Home's Terminal Operation System (TOS), making it easy
to extract and use the logged data provided from the reefers. MSC Home Terminal also uses the REFCON system
to monitor tank containers containing warm liquids for the food and beverage industry.
Documentation
One of the major benefits in REFCON is the reliable real-time data, which in the link between terminal and shipping line serves as documentation for the handling of the reefer while at the terminal.
Furthermore, this data is part of the shipping line’s documentation towards their customers, as the logged
data gives a historical overview of the conditions in the reefer containers on the entire journey from producer to final destination.
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