Using Citrix GoToAssist remote tool
Start the internet browser that is connected to the internet
go to page: http://www.gotoassist.com/ph/jcontrols
Type the 7 digit code in you get from Johnson Controls, Marine and follow the instructions.
Read more about how to log on here.
Using Netop on Demand remote tool
Download netoph3.zip and unpack the 2 files on the REFCON PC
netoph3.exe
netoph3.xml
Run the netoph3.exe and call us up to get the service ticket no.
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